Our Services

At Aligned Practice Solutions, we align our expertise with your values and goals. Every task we manage and process we refine is driven by our commitment to making your practice run smoother and your patients’ lives better.

Backlog Relief

Clear the clutter. Reset your systems. Reclaim your time.
Whether you're buried in unanswered messages or struggling with unpaid claims and denials, our Backlog Relief service gives your practice the reset it needs to breathe again — fast.

Option 1: Admin Backlog Cleanup (1 week)

Perfect for when you're behind on day-to-day admin tasks and communication.
Includes:

  • Voicemail Review & Follow-Up

  • Email Inbox Cleanup

    • Organize, respond to, and archive backlog, Sort by urgency and subject (e.g. patients, referrals, vendors), Create labels or folders for future clarity 

  • Fax Management

    • Review incoming faxes, Route documents to the appropriate provider or department, File or upload into EHR systems if applicable 

  • Schedule Cleanup

  • Records/Document Organization

Option 2: Clain and Revenue Clean up (2 weeks)

Ideal for tackling billing issues that are delaying payment.
Includes:

  • Unpaid Claims Review

    • Run aging reports (or review exported data), Identify unpaid or underpaid claims, Prioritize high-dollar or time-sensitive claims 

  • Denial Code Analysis

    • Categorize denial reasons (coding, auth, eligibility, etc.), Identify trends and root causes, Recommend or initiate fixes 

  • Claim Reprocessing & Rebilling

  • Eligibility & Coverage Rechecks

  • Patient Account Review

    • Flag accounts needing follow-up or payment plans, Review patient balances and misapplied payments, Draft statements or recommend adjustments 

  • System Optimization Suggestions

    • Identify workflow gaps (e.g., missing auth steps, incomplete intake), Recommend system improvements to prevent recurring issues, Create a cleanup summary with action steps 

Optional Add-ons:

  • Referral Follow-Up (for practices that rely on incoming/outgoing referrals)

  • Patient Communication Audit (identify dropped balls in client contact)

Starting at $1000/week

Essential Support

Daily Operations Support

  • ACCURATE Insurance Verifications

    • Using all portals

    • Verified with calls when portals are unclear

    • Re-evaluated each quarter- or more often, as needed, on a patient-by-patient basis

    • ASSURANCE that your patients are being charged correctly at time of service- cutting down the need for costly and time-consuming invoicing.

  • Financial Overviews

    • Detailed, patient facing breakdown of:

    • Coverages- What is the insurance company’s fee schedule? How much of=s left of thier deductible? Is there a copay or coinsurance? Do they need a PA for services to be covered?

    • Cost of services rendered- What services are they receiving and what is the cost breakdown of each service?

    • This transparent overview helps patients feel secure in the financial decision to get the care they need.

  • Schedule Combing

    • Assuring appointments are set properly for accurate billing

    • Checking for Re-evaluation dates, Xray’s, PA’s needed, and more

  • Prior Authorizations (PAs)

    • Prior Authorizations for PT services for Anthem, HIP, Medicaid, Caresource, MDWISE, and UHC Medicare Advantage Plans

    • Documentation guidance to staff when appropriate

    • Timely submission and follow up means more dollars flowing into your practice each visit!!

WHY PRIORAUTHORIZE??

  • Offices who document properly and submit prior authorizations can see a 60% revenue increase with existing patients!

  • Patients are able to receive more comprehensive care to get them back on the road to wellness faster- for less out of pocket cost to them!

  • UHC Medicare Advantage plans REQUIRE prior authorizations for all chiropractic are now.

  • Medicaid patients can receive 50+ visits rather than 5!

Prior Authorizations are a win-win for practices and patients!!

This tier keeps your practice running smoothly by handling the day-to-day back-office tasks that ensure no patient or claim falls through the cracks.

Starting at $1800/month

Office Management

Total practice support. One trusted partner.

This all-inclusive package is designed for practices that are ready to hand over the day-to-day operations and finally focus on the work that matters most — patient care.

From insurance and scheduling to marketing and systems management, this tier includes everything in Essential Support and Marketing, plus the oversight, consistency, and leadership of a dedicated virtual practice manager.

Administrative and Revenue Operations

  • Insurance verifications

  • Prior authorizations

  • Schedule combing and calendar management

  • Coordination with billing team or software

  • Tracking unpaid claims and following up with staff or systems

  • Managing referrals and document flow

  • Patient communication follow-up (email, calls, or portal messages as needed)

Workflow & Systems Management

  • Intake and onboarding process optimization

  • Staff coordination (task tracking, handoffs, reminders)

  • Software setup support (e.g., scheduling, EHR settings, email tools)

  • Streamlining documentation, faxing, file storage, and communication

  • SOP development or process refinement to keep things running smoothly

Marketing & Outreach

  • Social media strategy, content creation, and posting (3–4x/week)

  • Website updates and SEO-friendly content adjustments

  • Email list upkeep and basic funnel maintenance

  • Managing promotions, announcements, and service highlights

  • Monitoring engagement and providing monthly insights or suggestions

Practice Oversite and Strategic Support

  • Monthly check-in/reporting call

  • Support with planning launches, changes, or new services

  • Troubleshooting inefficiencies or staff/admin breakdowns

  • Acting as a virtual point of contact for your team

  • High-level oversight to keep your practice aligned and growing

Starting at $4000/month

Marketing Management

What’s Included:

Social Media Management

  • 3–4 curated posts per week across up to 2 platforms (Instagram, Facebook, etc.)

  • Captions written with your voice, aligned with your services and values

  • Branded graphics and visuals (using your logo/colors/style guide)

  • Engagement support (responding to comments and DMs if desired)

  • Monthly content planning and hashtag research

Website Maintenance and Updates

  • Monthly updates to website content (hours, announcements, new services, team bios, etc.)

  • Blog post uploading (client-provided or light editing included)

  • Basic SEO upkeep (metadata, keywords, readability check)

  • Ongoing review of site for outdated links or info

Marketing Funnel Management

  • Light upkeep of your existing funnel (email sequences, opt-ins, landing pages)

  • Monitoring for broken flows or drop-offs

  • Minor updates or copy refreshes as needed (e.g., seasonal promotions or service changes)

  • Monthly reporting on performance and engagement (if analytics access is available)

Starting at $950/month

Essential + Marketing

Where backend precision meets forward-facing visibility.

This package combines two of the most powerful drivers of practice success: strong revenue systems and consistent, strategic marketing. It’s ideal for providers who want to streamline their admin and attract new clients — without managing multiple people or platforms.

Essential Support

  • Accurate insurance verifications

  • Prior authorization coordination

  • Calendar and schedule combing

  • Claim-prep readiness for smooth billing

  • Back-office systems that support clean claims and consistent cash flow

PLUS +

Marketing Management

  • Social media planning & content creation (3–4 posts/week)

  • Monthly website updates (not design)

  • Engagement support and basic SEO

  • Funnel check-ins and email sequence upkeep

  • Brand-aligned messaging across platforms

Why Combine Them?

  • Fewer denials = more reliable income

  • Better online presence = more appointments

  • One point of contact = less chaos and more alignment

  • Messaging and operations stay in sync as your practice grows

Starting at $2500/month

Custom Support Package

Because your practice doesn’t fit in a box — and neither should your support.

Every practice has its own rhythm, needs, and growth stage. Maybe you only need help with one specific task. Maybe you’re juggling a mix of admin, marketing, or billing needs that don’t quite line up with our standard packages. That’s where a Custom Support Package comes in.

This option gives you the flexibility to create a plan tailored to your exact goals — whether that means one-time projects, a hybrid of services, or something completely unique.

Great For:

  • Practices in transition or rapid growth

  • Providers with part-time or seasonal needs

  • Those wanting a “pick-and-choose” model that fits their flow

Build your own plan

We’ll start with a discovery call, review your current systems and needs, and craft a personalized support structure that works for you — not the other way around.

Let’s Make It Make Sense!

Not sure what you need yet? You don’t have to figure it out alone.
Reach out, tell us what’s on your plate, and we’ll design a support plan that fits.

Custom Pricing

Contact us

Have a question about how we can support your practice? We’d love to hear from you. Whether you're curious about a service, wondering if we're the right fit, or just want to start the conversation — this is the place.

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